Tech and workers for the hospitality industry

• Increase attendance reliability

  Our gamified attendance and clocking features celebrate top performers, and nudge other hospitality workers to improve.

• Boost workforce quality

  Give ratings and feedback through the app after each shift, just like other leading marketplace apps like Uber and Airbnb.

• Quick access to trusted temp workers

  Highly skilled, well-trained workers at short notice, so your projects stay on track.

• Clear communication

  Seamless collaboration across teams ensures smooth operations and boosts performance.

• Low attrition

  Incentivized workers, resulting in better job satisfaction and reduced turnover rates.

• Scalable and flexible

  A workforce that quickly adapts to changes in demand, scaling as needed.

• Safety and compliance first

  Comprehensive accident prevention protocols and strict adherence to regulations assure safety and compliance.

• Workers' Comp Support

  We have a 24/7 workers comp line available for all our workers.

Hotel Manager

Catering manager

Kitchen staff

Housekeeping staff

Waiters and bartenders

“This [Job&Talent Business] is a powerful tool… I absolutely recommend it.”
Juan Sandes
Chief Operations Officers, GLS Spain

“Job&Talent worked wonders for our factory staffing problems when all staffing companies failed; they were the only ones who delivered exceptional results.”
Juan Pablo Viejo
Vice President/COO at Easy Foods

“With Job&Talent, it’s more than a transactional relationship. They understand that their success depends on your success.”
Richard Rabuck
Associate Director, North America at Shipbob

“The Job&Talent team tirelessly leads the way every day to achieve results. They are receptive to changes with very short notice and make no excuses.”
Stuart Nunn
Operations Manager at UPS

• Boost fill rate

98%
75% industry norm

• Decrease absenteeism

2%
8% industry norm

• Reduce monthly attrition

8%
25% industry norm

• Does the Job&Talent Business platform ensure compliance with labor laws and regulations in the hospitality sector?

The Job&Talent Business platform ensures compliance with all local labor laws and regulations, helping you maintain legal and operational standards. We monitor regulatory changes closely and update our platform and processes promptly. By using our services, you effectively outsource your compliance risk to us, making us your trusted partner.

• Are Job&Talent temp workers familiar with our specific type of hospitality (e.g., fine dining, events, hotel front desk)?

Yes, Job&Talent ensures that all temp workers in our network have relevant experience and skills tailored to your specific hospitality needs. During the selection process, we match workers based on their past experience, certifications, and expertise to fit roles in fine dining, event management, hotel front desk, and more. This means you’ll be working with professionals who understand the demands and standards of your industry.

• Are Job&Talent temp workers available during peak hours, weekends, and holidays?

Absolutely. Job&Talent temp workers are highly flexible and understand the seasonal and time-sensitive nature of hospitality roles. Our platform allows you to find workers who are specifically available for peak hours, weekends, and holidays, ensuring your business is covered during the busiest times.

• How reliable are the workers, and what is their track record for performance in the hospitality sector?

Our workers have a strong track record for performance in the hospitality sector, demonstrated through rigorous vetting and continuous performance monitoring. This includes skill assessments, reference checks, feedback processes and compliance with safety certifications. Our workforce management platform Job&Talent Business, has gamified functionality that incentivizes workers to confirm shifts in advance and clock in and out on site.

• What are the retention rates, and how is turnover managed in the hospitality sector?

We maintain high retention rates in the hospitality sector by offering competitive benefits and fostering a supportive work environment. Turnover is managed through feedback, ratings and career development opportunities. Shift managers rate workers' performance after each shift, much like other leading marketplace apps. Ratings incentivize and motivate your top performers, and nudge others to improve.

• Can the workforce be scaled up or down to meet the fluctuating demand in the hospitality sector?

Yes, our workforce can be scaled up or down to meet fluctuating demand efficiently. Our platform consists of an app for companies that syncs with an app for workers. You can set up a shift in the company app, nominate how many people you need and it triggers a push notification in the worker app. If your demand fluctuates, you can simply 'order' more workers through the app and your account manager will react quickly to meet your needs.

• How is data protected and secured within the hospitality sector?

Data is protected through robust encryption, secure access controls, and regular security audits to ensure confidentiality and integrity. We have an internal security team that constantly monitors and manages data to ensure ongoing security for your hospitality business.

• Will Job&Talent temp workers work well with our existing hospitality staff?

Yes, Job&Talent temp workers are selected not only for their skills but also for their professionalism and ability to adapt to new teams. Many of our workers have extensive experience integrating into dynamic hospitality environments and are trained to quickly align with your team’s workflows. We also provide detailed worker profiles so you can select candidates who best fit your workplace culture.