How Maria boosted logistics workforce performance by 55% in 6 weeks
Job&Talent deployed Maria, its AI performance coach, across five major US logistics and warehousing companies.
The results were fast and clear: a 55% increase in workforce performance in just six weeks.
Powered by AI, automation and real-time coaching, Maria helped solve one of the sector’s most persistent challenges— inconsistent productivity across shifts and workers—without adding to managers’ workloads.
The productivity problem
Before Maria, US logistics clients faced:
- Inconsistent productivity across shifts and workers
- Quality issues leading to rework and delays
- Low engagement affecting worker reliability
- Lack of visibility into underperformance patterns
With more than 316 workers across five logistics sites, traditional management methods struggled to drive performance consistently at scale.
What Maria, the AI performance coach, did differently
Maria uses AI to proactively coach underperformers and support managers. Once a manager provides a star rating through the Job&Talent app (which the worker receives instantly), Maria reacts.
Anyone who has an overall rating under 3 stars, gets an AI coaching call from Maria.
- Maria calls workers directly to give feedback and motivation
- Coaches underperformers to improve quality
- Reduces manager workload through automation
- Boosts performance consistently and at scale
Unlike traditional methods, Maria’s coaching is real-time, unbiased and unlimited in capacity—delivering consistent support to hundreds of workers simultaneously.
Measurable impact in 6 weeks
Here’s what happened between W1 and W6:
| Metric | Result |
|---|---|
| Performance rating | ↑ from 2.85 to 4.43 stars out of 5 |
| Relative increase | +55% |
| Worker pool | 316 |
| Companies covered | 5 |
| Time to impact | 6 weeks |
Maria didn’t just improve numbers—she built predictability and quality into operations, helping supervisors plan with confidence and reduce costly rework.
Why it worked: scale, speed and consistency
Maria succeeded because she’s:
- Scalable: Coaches hundreds of workers at once, across multiple sites
- Fast: Provides immediate performance feedback
- Consistent: Every worker treated fairly, with no bias or oversight
Supervisors reported more visibility into productivity patterns, while workers felt supported with timely coaching.
The bigger picture: our AI agent workforce
Maria is part of Job&Talent’s growing family of AI agents transforming workforce performance.
Alongside Clara (AI recruiter), Sara (AI attendance coach), and Teo (AI account manager), Maria shows how targeted automation can unlock measurable productivity gains.
Want to try Maria?
If you’re managing a large or distributed workforce, Maria can help boost performance—automatically.
Request a demo to start improving productivity today.